Port Coquitlam

Highly recommend this shop! Genuine and good old fashioned customer service from the phone call to dropping in the same day. As soon as I arrived, a mechanic took my vehicle for a test drive, then walked me through his assessment back at the shop and showed me the brake pads were not the issue. Turned out not to be urgent. The owner explained a potential issue with warped rotors and answered my questions thoroughly so I could comfortably make a decision about the timing of the next service appointment. The work was handed off and managed by each team member quickly and efficiently. I appreciated that on a Saturday! Thank you. ~.

John, I just wanted to take a minute of your time to thank you for your incredible service this weekend! It has been a long time since we have had that kind of service whereby not only did you fix what needed fixing but informed us of other issues and gave us a GREAT deal! You even cleaned up my car! Your outfit is incredibly professional and so proficient that you left me speechless and I needed to reach out and let you know what a great job you are doing at your location! No wonder it is so busy there! Please know that I will refer ALL of my friends your way! Again, many thanks and kind regards.

If you are looking for a quality experience with your car/truck repairs, look no further than Mr. John Sinkie at Budget Brake and Auto Centres, on Westwood, in Coquitlam. First and foremost, he is the most honest mechanic I have ever come across. He does not over state work needing to be done on your vehicle nor does he over charge. His mechanics who work for him, are honest, hard-working and efficient. They get the job done and they get the job done right – the first time. I have lived in the city of Vancouver and travelled all the way out to Coquitlam, just because I literally trust John with my life. Perhaps you might think this is a bit “Over-dramatic” however when your life is your vehicle... and getting around is the mainstay of your business... trust me, it is literally “My Life”. There was an incident, not too long ago, where my sister had taken her vehicle to a local shop that was going to charge her a few thousand dollars for this and that and those and these... You know how the story goes with many mechanics... Well, I called John and not only did he send a tow truck to have her vehicle picked up (her truck had broken down at the side of the road) and brought to his shop (the Tow Truck driver also waited with her, at the side of the road, for her friend to come pick her up before he left – a testament to the fact that John works with many other amazing professionals and only the best will do for his customers) but he took a look at her vehicle and told her that none of the previously quoted things needed to be done on her truck and that what she did need to have done would be 1/3 of the cost, originally quoted to her. My entire family now goes to see John and his Crew. I will sing his praises – far and wide, for all to hear. Again... and I cannot stress this enough, if you have a need of quality, hard-working, efficient auto service... Go. See. John!

I will keep this Short &Sweet.
I am so blown away by the Care, Attention to Detail, Skill, Kindness, and most of all HONESTY of John and his Team at Budget on Westwood.

What an Awesome Experience and comforting Place to bring my cars to.
Thank you John

His professionalism, integrity and superior customers service is at the top...

I was shopping for a new and reliable service shop in June to take my vehicle to, and this is not an easy task being a single woman. The subject is out of my skill set and I was looking for a genuine and trustworthy service centre for all my auto needs. Budget Brake and Mufflers Port Coquitlam was mentioned a few times on a community FB page and I reluctantly (heavily dislike the vetting process!) gave them a call.

My first contact was with John who was assuring on the phone and made a timely appointment with me that week - unlike the dealership I had resigned myself to whose wait time is ridiculously long. I arrived, checked in, and John came out to meet me, introducing me to Mark, my service advisor. Great! Mark took over, listening about my vehicle history. Upon ensuring I would be comfortable while my car was being serviced, I was offered a ride to a nearby Winners to pass the time. Thoughtful! I walked back and Mark took me through what he had found and done. With this baseline summer service done, I know what I need to keep an eye on and I was more comfortable taking my 2011 on the road this summer. I am also pretty sure my vehicle received a wash and I do believe Mark rain screened the windshield as a bonus. John drove by me as I was walking to my vehicle to leave, and stopped to ask how everything was. I appreciated that.

My car is older and I have it regularly serviced to keep it in safe and effective working order. I had stated my intent to both John and Mark which was to proactively keep this vehicle running well for as long as I can and am looking for a shop that will advise me how to do just that, without taking advantage of my limited knowledge of what is involved to do so. If all visits are as this initial one was, I think my search is over.

Thanks to John and Mark for a welcoming first visit. My summer road trips were thankfully uneventful car-wise. See you soon for a needed oil change...;)