Auto Repair Services in Vernon

Took vehicle in for brake check because sounded like pads was rubbing got slapped with 2000$ bill for hub assembly, suspension coil bushings and sway link bar with a wheel alignment. Drove it next day after work and has worse noises then before and pulls hard to the right. Took vehicle back in Friday to get a hub assembly put on drives side since the employer told me it was the driver's side last time and saw that it got placed on passagers side. Only supposed to be a hour to fix. Called them 2hrs later and was told the part didn't need replacing so they decided to pull my transfer case and drive shaft a long with other stuff. Employer said they went out of their way to find what was going on and should changer my review. 1 day later found out my E brake was disconnected after whatever they did. 3 days later I took my suv to a GM service, within 30mins they showed me that my driver's CV axle was loose. Fixed it. Guess what no noise. Never going back to Budget brake and muffler. Should of guessed with the newspaper blocking the windows so you can't watch them work it would be a money grabbing place.

Very limited mechanical knowledge, poor in-house communication. Have had multiple disappointing interactions, would not recommend. Brought in car knowing what the issue was, 10 minutes before my appointment that i waited 5 days for i was told a bunch of other stuff was wrong and it was a whole day job. Took it home and did what i suggested they try, fixed the problem completely in an hour in my driveway, no other problems. These people didn't know that it was already in for inspection and was tip top. This is the kinda stuff people are terrified to deal with, why mechanics have such a shifty name now.

I would highly recommend Budget Brake and Muffler after my first experience with them. I brought in my Type R to have the resonator removed and they took no time at all removing and replacing it. Harley is extremely friendly and the mechanic was too (didn't get his name). You can tell if a place is legit or not pretty easily by just how people talk/act and I could immediately tell this place was going to be no problem whatsoever.

I got a quote to have the exhaust on my truck replaced, really simple from the headers back and out the side. Was told it would be 700 max. 3 months later I decided to get it done, now they told me 1000. I told the guy I wanted it quieter than it currently is. Paid the bill and picked it up after work. It's much louder! I called the next day to find out why and he said I told him I wanted it louder. I asked him what we can do about making this right and he told me for the price of 2 new mufflers and labour he would be happy to change them. I also measured the pipe they used and was overcharged. The guy wasn't professional at all and didn't seem to care about customer satisfaction what so ever. I will definitely not be going back and will be informing everyone I know to stay away!

Dakota installed a muffler that I supplied and did an awesome job with the installation on my Ram 1500. I got a chance to view the underside while up on the hoist and it was damn fine work! Truck is sounding great and I'll definitely be back for future work

Harley at the counter was professional, accommodating and courteous. Jordan, the mechanic reviewed the situation with the brakes in detail and offered a reasonable solution. The job was completed quickly.

They were amazing. They saved me so much money. I will use them again and recommend them to all my friends and family 😀

Brought a bone stock vehicle to these guys and was treated like a street racer, to the point of failing the vehicle for systems that do not fail here in British Columbia (I am also a licensed inspector just not working professionally in the industry due to zero standards across shops, techs, and auditors). They decided to fail the vehicle for miniscule reasons like tire pressure monitoring lamp on. Geez, I got a flat tire repaired there too, maybe related? But to illustrate the inept technician, they did not find the failed control arm I had left unrepaired, for them to find so I would not have failures made up due to inexperienced and insecure technicians. Don't bring your vehicle to this place for anything beyond oilchanges or a quick muffler swap. Backwater and hillbilly is the order of the day here

I was installing rear brake pads and rotors on my car in the driveway and rounded the head off a seized slide pin, i took it to this shop and they extracted the pin and replaced it and finished the brake job. They only charged a mere 1.5 hours labor and they didnt charge for any parts. On a scale of 1 to 10 this shop gets an 11, big shout out to Eric, I would flat out recommend them to anybody!!

Brought my vehicle in because there was a grinding noise coming from the rear right wheel, which I worried was a seized caliper. By the time I arrived the grinding noise had stop but they did an inspection anyway and confirmed that there was no issue and that I must have just picked up a rock that eventually worked itself out. No charge for the inspection and I was in and out of there in 15mins. Honest service which I really appreciate, these guys understand the value of a long-term customer. I'll be returning to this location for any service I need in the future. Thanks!