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Privacy Policy

Protecting  your personal information is as important to us at Budget Brake and Muffler Auto Centres as it is to you. We promise to only collect, use, and disclose your personal information in accordance with your wishes.


The British Columbia Personal Information Act came into force on January 1, 2004. Budget Brake and Muffler Auto Centres wants to inform you of our commitment to protecting the personal information of all our customers and employees. We collect, use and disclose your personal information in order to provide you with the products and services that you need. Here at Budget Brake and Muffler Auto Centres, the type and amount of personal information that we collect will vary with the type of product or service involved. But we are dedicated to collecting only that which is necessary to provide  the right products and services to you. Below is a list of personal information that we may collect:

  • Name, address, e-mail address and phone number
  • Vehicle information
  • Banking and credit information, only as it pertains to giving credit or collecting payment


As part of our relationship with you, our privacy commitment extends to limiting how we use and disclose your personal information. We may use or share your information to:

  • Establish and maintain communications with you
  • Assess your eligibility for products, services and benefits
  • Price products to our mutual benefit
  • Detect, prevent and deter fraud
  • Offer you products and services to meet your needs
  • Compile statistics
  • Meet legal, regulatory and industry requirements

These are our “Identified Purposes” and should we wish to use or share your personal information for a new purpose, we shall, where possible, explain the new purpose to you and obtain your consent. We do not collect, use, retain or disclose your personal information unless we have a valid reason and are permitted by law to do so. If you do not wish for us to use your information for the above purposes, you must notify us in writing at #104-1750 Hartley Ave., Coquitlam, BC V3K 7Al.


You have the legal right to access and correct personal information in our possession or control, no matter what your relationship is with us. It is also your right to choose not to provide us with some or all of your personal information, or to limit the use or sharing of your personal information. Should you choose to exercise these rights, we will accommodate your wishes as best we can, but certain information must be collected, used and shared in order to provide a product or service.


Maintaining the security of your personal information is our top priority. Access to our databases is limited to specifically authorized personnel. Your personal information is protected by systems and procedures, which are designed to prevent the loss, misuse, inadvertent disclosure, alteration, and destruction of your personal information. Every employee who has access to your personal information is aware of his or her obligations in protecting the confidentiality of your personal information. No employee is permitted to collect, use, or share your information without approval of Budget Brake and Muffler Auto Centres.

If you have questions regarding our privacy commitment to you, please call our corporate office toll-free at 1-800-746-9659, or email us at privacy@budgetbrake.com